Service Areas

Dear customers, visitors, family and friends.

SMC Group’s supply chain has remained uninterrupted, and we are continuing with work practices in compliance with COVID-19 business guidelines. As roofing and waterproofing work is mostly done outdoors and require no face-to-face interaction with your staff, we can safely continue supporting your facility maintenance and repair needs.

We are actively monitoring the COVID-19 outbreak in collaboration with our partners, employees, and sub-contractors. We will continue to modify action plans based on the most up to date information available. We are tracking the latest news from Health Canada and implementing their recommended measures.

So far, we have implemented the following:

1. Enhanced hygiene practices.
2. Travel limitations & quarantine / self-isolation where appropriate for those employees returning from travel.
3. Restrictions on gatherings of 5 or more people.
4. Encouragement to make meetings and customer updates via phone, email, or video chat.
5. NO visitors allowed at our offices.

We have a Business Continuity Plan in place, which includes the option to have our staff work from home. The good news is that we are a highly mobile organization, and the majority of our work is done remotely.

As this situation is continually evolving, we will continue to keep you updated as things change. We are also continually assessing our guidelines and will replace them as necessary to ensure we’re doing all we can to keep our employees, our valued customers, and their workspaces safe.